Sound familiar?North Toronto
- The call
- After a week of humid weather the back door has swollen in its frame. The key turns, you can feel the bolt trying to move, but it is jammed hard against the strike plate and the door refuses to open.
After a week of humid weather the back door has swollen in its frame. The key turns, you can feel the bolt trying to move, but it is jammed hard against the strike plate and the door refuses to open.
In plain words
The visit follows a steady order. On the phone you describe the door, the lock and where the key went, which tells the locksmith what to bring. At the house, identification and address are checked and the lock is examined, including the door's fit in its frame. The opening itself comes next, using the least invasive technique that suits the hardware. Once inside, the lock is cycled several times to confirm it works, and you are told what was done. Any recommendation, such as rekeying because a key is missing, is explained then and carried out only if you want it.
Home Lockout Service · North Toronto
How the visit goes
Scene 1
Is it the lock or the door?
A surprising number of lockouts are really door problems. The locksmith checks how the door sits in its frame: whether it has dropped on tired hinges, swollen with summer humidity, or shrunk in dry winter air so that the bolt no longer lines up with its pocket in the strike plate. A hand on the door while the key is turned often reveals the bolt binding against the strike rather than a failed cylinder. Sorting this out first matters because a door that is pinched in its frame needs pressure relieved, not a lock picked, and the fix afterwards is a strike adjustment or a hinge screw rather than new hardware.
Scene 2
Opening, then closing the loop on a lost key
When the key is genuinely gone, the work has two halves. The first is the opening, done the usual way with picks, a decoder or a bypass. The second is making the missing key useless. The locksmith removes the cylinder, uses a plug follower to slide the plug out without spilling the springs, replaces the bottom pins to a new combination, and reassembles it so a freshly cut key operates it and the old one does not. Each exterior lock that shared the old key is treated the same so the house stays on one key. New keys are cut from the new pinning, tested in every door, and counted into your hand.
Scene 3
A clear record of what was done
You should know exactly what happened to your door, so the visit closes with a plain account: which lock was opened, by what method, whether any cylinder was drilled and replaced, what hardware was fitted, how many keys were cut and whether other doors were rekeyed to match. For tenants this note is useful to pass to a landlord or building manager, since the rules about changing locks in a rental expect both sides to know what hardware is on the door. For owners it is a handy line in the home file for the next time someone asks which key opens what. It also makes any later service a simpler conversation.
In the van
- Dry graphite or PTFE lubricant
- Nine-volt battery for smart locks
- Broken key extractors
- Cylinder decoder
- Pick and tension tools
What shapes the quoteDavisville Lock & Key Co.
- Damage from earlier attempts
- A latch bent by a credit card or a cylinder scarred by a screwdriver may need repair or replacement in addition to the opening. The locksmith points out what was already there before quoting that part.
- Getting to the door
- A ground-floor house door is straightforward. A unit up several flights, a building with a locked lobby and no concierge, or a gated property where the gate is also locked adds steps that the quote takes into account.
- Whether the key is inside or lost
- If the key is inside, the visit ends when the door opens. If it was lost out in the world, rekeying and fresh keys usually follow, and that is separate work priced on its own.
FeesSame any hour
Ask us anything about locks
Should I rekey my locks after being locked out?
It depends entirely on where the key is. If it was inside the house the whole time, your locks are exactly as secure as they were yesterday and nothing needs changing. If the key was lost or stolen, rekeying is the sensible follow-up, because it retires that key for good while keeping your existing hardware. Lock manufacturers give a lost or stolen key as one of the main reasons to rekey, and doing it during the same visit saves a second call.
What should I have ready when I call about a lockout?
The address and which door you are outside of, what kind of lock is on it as far as you can tell, and where the key is: inside, lost, broken or simply refusing to turn. Mention whether the door is a rental, whether anyone is inside, and whether the lock is electronic. If you have photo identification on you, say so; if not, say that too so the verification route is agreed before the locksmith arrives.
My key turns but the door stays locked. What is going on?
A key that spins freely without moving the bolt usually means the connection between the cylinder and the bolt has failed: the tailpiece or cam at the back of the cylinder has broken or slipped, or the internal parts of an older mortise lock have worn. The good news is that this is a hardware fault rather than a lost key, so once the door is opened the fix is a repaired or replaced cylinder and your keys keep working.
Lockout Services
- Broken Key ExtractionA roommate tried to help with tweezers, then by gluing the other half to it.
- Break-In Damage Lock RepairThere is a hole where the cylinder used to be.
- Seized & Jammed Lock OpeningIt is the coldest morning of the winter and the key goes halfway into the side door and stops.
- Lost Keys — Same-Visit RekeyThe keys fell out of a gym bag somewhere between the arena and the parking lot.
North Torontoinformation
TorontoOntario
Home Lockout Service · Toronto, Bedford Park, Davisville, Lawrence Park
- Town
- North Toronto, Toronto
- In business
- 27 years
- Hours
- Open 24/7
- Nights, weekends and holidays, same fees
- Phone
- (289) 217-4629
- Visits
- On-site assessment preferred. Request a visit or call.
2021 census: what it means at the door
Every square is one home in a hundred.
- 58 in 100 homes · older homes
- 23 in 100 homes · mostly attached
- About 58% of homes in Toronto were built in 1980 or earlier, according to the 2021 Census.Old brass keys wear thin, and a key that has bent for years finally lets go in a cold cylinder. In older housing stock this is a regular call, so the locksmith is ready to extract the piece, check the cylinder and cut a new key from the code.
- Single-detached houses make up about 23% of homes in Toronto (2021 Census).Condo boards commonly set rules about what may be changed on the outside face of a suite door. A locksmith experienced with attached housing knows to keep the visible hardware within those rules while still upgrading the cylinder and strike behind it.
On-site assessment
Request a visit.
After a week of humid weather the back door has swollen in its frame.
(289) 217-4629, open 24/7.