Sound familiar?Bedford Park
- The call
- You stepped out to grab the recycling bin and the door swung shut behind you. Through the glass you can see your keys hanging on the hook by the stairs, exactly where they always are, and the latch has caught.

After a week of humid weather the back door has swollen in its frame. The key turns, you can feel the bolt trying to move, but it is jammed hard against the strike plate and the door refuses to open.
Where your key is decides most of what happens after the door opens. If it is sitting on the counter inside, the job is simply to open the door and hand the house back to you with the lock untouched. If the key has been lost somewhere in town, opening the door solves tonight but leaves a working key in circulation, so the sensible follow-up is to rekey the cylinder to a new key while the locksmith is already there. Either way the service begins with confirming you belong at that address and ends with a door that locks and unlocks normally.
Sound familiar?Bedford Park
Home Lockout Service · Bedford Park

Scene 1
Two practical questions round out the first look. First, has anything been tried already? A bent latch from a credit card, a scratched cylinder from a screwdriver, or a previous locksmith's drill mark all change the approach, and the locksmith notes them so you know what was there before work began. Second, is anyone or anything inside that changes the pace: a child napping, a pet, a stove left on, a running tap? That answer sets how the opening is sequenced and whether the most careful method or the most direct one comes first. Both questions take moments and make the rest of the visit calmer.
Scene 2
Ice is handled with patience rather than force. The locksmith applies a lock de-icer or warms the cylinder face gently so the meltwater inside turns back to liquid and drains, then works the key or a pick in small movements until the plug turns freely. Hot water is never poured on the lock, because it refreezes in the keyway and can crack a cold cylinder. Once open, the cylinder is dried and given the lubricant that model's maker approves, a dry graphite, PTFE or specified liquid product, applied sparingly since too much can gum the mechanism. If the door itself had frozen to its weatherstripping, that seal is cleared and checked too.
Scene 3
Most people leave a lockout with a resolution never to repeat it, and a few habits make that real. A spare key with a trusted neighbour or nearby relative is the classic answer. A small combination lockbox fixed somewhere discreet, with the code shared only with people you trust, is a step up and avoids the flowerpot and the door frame, which are the first places anyone looks. Households with keypad or smart locks can add a family member's code so a lost key is an inconvenience rather than an evening on the porch. The locksmith can fit a lockbox or program a code while still on site if you ask.
What shapes the quoteDavisville Lock & Key Co.
FeesSame any hour
It depends entirely on where the key is. If it was inside the house the whole time, your locks are exactly as secure as they were yesterday and nothing needs changing. If the key was lost or stolen, rekeying is the sensible follow-up, because it retires that key for good while keeping your existing hardware. Lock manufacturers give a lost or stolen key as one of the main reasons to rekey, and doing it during the same visit saves a second call.
The address and which door you are outside of, what kind of lock is on it as far as you can tell, and where the key is: inside, lost, broken or simply refusing to turn. Mention whether the door is a rental, whether anyone is inside, and whether the lock is electronic. If you have photo identification on you, say so; if not, say that too so the verification route is agreed before the locksmith arrives.
A key that spins freely without moving the bolt usually means the connection between the cylinder and the bolt has failed: the tailpiece or cam at the back of the cylinder has broken or slipped, or the internal parts of an older mortise lock have worn. The good news is that this is a hardware fault rather than a lost key, so once the door is opened the fix is a repaired or replaced cylinder and your keys keep working.
TorontoOntario
Home Lockout Service · Toronto, Davisville, Lawrence Park, North Toronto
Every square is one home in a hundred.
On-site assessment
After a week of humid weather the back door has swollen in its frame.
(289) 217-4629, open 24/7.
On-site assessment preferred · (289) 217-4629, open 24/7